Privacy Policy

Your privacy matters. This policy explains what we collect and how we use it.

Last updated: June 2026

This Privacy Policy describes how Amik AI Support ("we", "us") collects, uses, and safeguards information when you use our platform and related services.

Information We Collect

Account data — name, email, company, and role you provide when registering.
Usage data — interactions with the product, device and browser metadata, and log information.
Customer content — conversations, messages, and files processed on behalf of your organization.

How We Use Information

To provide, maintain, and improve the platform.
To deliver support, security monitoring, and service notifications.
To comply with legal obligations and enforce our terms.

Data Sharing

We do not sell personal data. We share information only with service providers who process it on our behalf under contract, or when required by law.

Data Retention & Security

We retain data only as long as necessary for the purposes described here. We apply industry-standard safeguards — encryption in transit and at rest, access controls, and audit logging. See our Security page for details.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, contact us via the Contact page.

Contact

Questions about this policy? Email support@amiktech.in.